FAQ'S | Deckers Butchery

## Frequently Asked Questions

### 1. What types of meat do you sell?
We offer a variety of meats including beef, pork, chicken, lamb and more . All our products are listed on our website.

### 2. How is the meat sourced and processed?
Our meat is sourced from trusted farms and processed under strict hygienic conditions.

### 3. What are the delivery options and charges?
We offer both standard and express delivery options. The charges depend on the delivery location and will be calculated at checkout.

### 4. How is the meat packaged for delivery?
Our meat is vacuum-sealed and packed in insulated boxes to ensure it stays fresh during transit.

### 5. What is the estimated delivery time?
The estimated delivery time depends on the delivery option chosen and the delivery location.

### 6. What is your return and refund policy?
If you're not satisfied with your purchase, please contact our customer service team within 24 hours of receiving your order.

### 7. How can I track my order?
Once your order is shipped, you will receive a tracking number via email.

### 8. What payment methods do you accept?
We accept all major credit cards, debit cards, and PayPal.

### 9. Do you offer any subscription services or discounts?
We regularly send out exclusive special offers to our newsletter subscribers. Sign up here to recieve such offers.

### 10. How can I get in touch with customer service?
You can reach our customer service team via the 'Contact Us' page on our website.

Call us: 01706 515 555
Email: butcherysales@thedeckersgroup.com